Breakdown or Traffic Incident? Your Safety Comes First.
In the event of a breakdown or traffic incident, your first priority is the safety of yourself and any passengers.
Please follow these essential safety steps:
Immediate Safety Steps
- If possible, move your vehicle as far left as you can, onto the hard shoulder or verge.
- Switch on your hazard warning lights.
- Do NOT stay inside your vehicle - exit carefully from the left-hand (passenger) side.
- Move to a safe location: go to the rear of your vehicle, and stand behind the safety barrier or on a verge, well away from traffic.
- Call for recovery assistance:
- Call Stewarts Recovery: 01482 641900
- Call 999 if in immediate danger
- Do NOT return to your vehicle, especially in poor weather or low visibility.
Stewarts Roadside Recovery Procedure
For your safety and peace of mind, please follow our Roadside Recovery Protocol:
- As our recovery operator approaches, warning lights will be activated.
- Remain at the side of the road, away from traffic, and stay behind your vehicle.
- Do not approach the recovery vehicle until our operator has confirmed that the scene is safe.
- Once your vehicle is secure, our operator will invite you into the recovery truck.
For more detailed safety guidance, see our Roadside Safe procedure.
Stay Safe. Stay Clear. Let Stewarts Handle the Rest.
Call 01482 641900 for 24/7 emergency recovery.
